Frequently Asked Questions
What services services do you provide?
Benevolent Hearts Home Care offers a wide range of services including personal care, meal preparation, medication reminders, and specialized dementia care. We provide both hourly and 24/7 care to meet the unique needs of each client.
Can I get a caregiver for just a few hours a day?
Yes, Benevolent Hearts Home Care offers flexible care options, including hourly care with a minimum of four consecutive hours per shift, to accommodate various needs and schedules.
How can I arrange for home care services?
To arrange for home care services, you can contact Benevolent Hearts Home Care by calling (817) 725-4340 or emailing getcare@bheartshomecare.com. We offer a live person to take your call 24/7 and schedule an assessment..
Do you provide 24-hour, around-the-clock care?
Caregiver options include 24/7 care as well as hourly care with a shift minimum of 4 consecutive hours. Our caregivers are hardworking and compassionate individuals who have your best interests at heart. We will get you the support that you need, give us a call at (817) 725-4340 and we will be there for you.
What is your vision and mission statement?
Mission: To provide compassionate, professional home care, enabling clients to live independently and age gracefully, while providing their families peace of mind.
Vision: To set a standard of excellence for delivering home care while improving the lives of seniors and our community.
Do you accept insurance for payment?
Yes, Benevolent Hearts Home Care accepts long-term care insurance. We can assist clients in reviewing plan benefits, initiating claims, and submitting invoices and progress notes directly to the insurance company.
What areas do you serve?
Benevolent Hearts Home Care serves all of Tarrant County and surrounding areas, including Fort Worth, Arlington, Mansfield, and more. A complete list of service areas can be found on our website.
What measures are taken to ensure the safety of clients and caregivers?
Benevolent Hearts Home Care ensures the safety of clients and caregivers by providing all necessary personal protective equipment (PPE) to minimize the risk of COVID-19 exposure and other health risks.
How are caregivers selected and trained?
Caregivers at Benevolent Hearts Home Care are carefully selected for their compassion and professionalism. They undergo thorough background checks and receive training to provide high-quality, personalized care.
What makes Benevolent Hearts Home Care unique?
Benevolent Hearts Home Care is distinguished by its commitment to quality and personalized care. We have received the highest honor from HCP for overall satisfaction ratings, showcasing our dedication to excellence in home care services.